Your satisfaction
is our ambition.

We are devoted to offer superior quality.
In the case that you experience any problems
with your timepiece, please contact us.
The LONGIO timepieces are equipped with an
international warranty of 12 months against
all manufacturing defects.

The LONGIO Tourbillon Movements have a lifetime
guarantee against all manufacturing defects!


The LONGIO warranty does not cover any defects caused
by accidents, mishandling or abusive use (knocks, dents,
crushing, etc.), unauthorized alteration, manipulation or
repair, or the consequences of the normal wear and ageing
of the watch (e.g. scratches to crystal, bezel, bezel insert,
case and bracelet; alteration of the color or material such
as leather, rubber or textile)
Taking care of your timepiece

All our timepieces have shock-resistant movements
tested to meet the highest quality standards. But since
a Tourbillon is far more delicate and complicated than
ordinary mechanical movements, care should be taken
to avoid wearing your watch while engaging in rough
sports (e.g. mountainbiking, tennis, golf) to prevent a
possible malfunction or damage.
Further you shall never expose your watch to direct
sunlight over a longer period of time and never expose
it to strong magnetic fields, as this would affect its
timekeeping accuracy.